Newsletter

shipping rates and policies

When will my order arrive?

  • When you will receive your order depends on where you live and the shipping option you selected.
    Destination Shipping Options Transit Time
    Within Ontario  Expedited 2 - 3 business days
    Priority Courier 1 - 2 business days (2 business days for most cities, 3 business days for remote areas).
    Outside Ontario PUROPAK 1 - 2 business days (2 business days for most cities, 3 business days for remote areas).
    Expedited International 2 - 5 business days.
    Please keep in mind that shipping companies (Canada Post and UPS) are closed on weekends and national holidays. Business day does not include Saturday, Sunday and national holidays.
  • Standard Shipping

    •Most items are shipped from our warehouse by UPS
    •Standard shipping charges are based on the merchandise total charge for each delivery address.
    •Most items are shipped from our warehouse by UPS to arrive within 4 - 7  business days.
    •Items cannot be shipped to a P.O. Box.
     

    Express Shipping

    •Expedite delivery to all destinations in 2-3 days.
    •Most items are shipped from our warehouse same day.
    •Items cannot be shipped to a P.O. Box.

    If you have any questions, Please contact us by email sales@ervamatin.com  or call  toll-free +1 866 269 8787  

When will my credit card be charged?

  • We will charge your credit card when you click "PROCESS ORDER" Button.

How much does shipping cost?

  • Ervamatin.Com negotiates the best possible shipping and handling prices for our customers. To support our customers' shipping needs we provide a two of the premium carriers (Canada Post & UPS). Ervamatin.Com automatically computes and displays shipping charges whenever you are ready to check out.

    We process your order after the funds clear. Please allow approximately 10 banking days after receipt for clearance of funds.

    Click here for other forms of payment options we accept.

Do you accept payment by check?

  • Ervamatin.Com will accept checks made payable to 1368194 Ontario Ltd. To pay by check or money, simply select Check/Money Order as the payment method at checkout.

How do I find what I'm looking for?

  • Whether you're searching for something in particular or just looking to discover something new and exciting, we can help. Simply enter a few words into the search box on the top every page, and we will show you all of the products that match.

    Want to conduct an even more specific search? Click the category tab at the top of any web page and select the products that interest you.

Didn’t find what you were looking for?

  • Check your spelling.
  • Try a more general search to see if we carry similar products
  • Browse the product categories at the top navigation bar